Voice Smart Networks C-TAP Program Provides TargetSolutions with Total Communications System Assurance Plan
December 6th, 2011 by adminSAN DIEGO — December 6, 2011 — Voice Smart Networks, Southern California’s leader in unified communications systems, has announced that it is providing the total communications system assurance program featuring its Current Technology Assurance Plan (C-TAP) for TargetSolutions, the San Diego-based pioneer in online risk management solutions for public entities, according to Mark Wadnizak and Dale Stein, partners with Voice Smart Networks. "Voice Smart Network's C-TAP program has allowed us as a business to be proactive to prevent telecommunications system obsolescence through their Refresh Program, and being on a managed services program has allowed us to know and control our costs. We will never see another invoice again," said Jon Handy, CEO of TargetSolutions, Inc. "Voice Smart partnered with us to really understand our business applications and worked closely with us on a proactive, rather than reactive, basis. This is the first time we have had this level of professional relationship with a communications solutions provider." Voice Smart’s C-TAP is revolutionizing the manner in which telecom equipment, convergent applications such as VoIP, and connectivity infrastructure is deployed in the marketplace. “Voice Smart proactively manages TargetSolutions telecom and information system needs in partnership with our total customer base. When companies like TargetSolutions, participate in C-TAP it assures them that they will always be at the forefront of new innovations in technology,” said Dale Stein. “C-TAP provides TargetSolutions with the unique ability to refresh or renew their phone equipment any time after 24 months with no change in payment, ensuring that they are always deploying state-of-the-art communications technology.” “Under C-TAP, new equipment and applications are installed without labor charges. Technology can be added as required within a fixed cost that can be absorbed by an organization’s operating budget. Essentially, C-TAP allows the continued implementation of new technology within a set budget,” said Mark Wadnizak. The C-TAP program provides numerous benefits, including national teleconferencing, call accounting analysis which detects employee misuse of phone calls, storage system and backup, remote database backup, records and training updates for the equipment administrator, and an annual audit of local and long distance connectivity charges. C-TAP also provides businesses with special customer service provisions including priority queuing for adds, moves, changes, and dispatch of service calls, a guarantee of inventory on hand, preferred maintenance, periodic replacement of handset and station cords, and annual preventative maintenance visits. About TargetSolutions TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities. For more information, visit www.targetsolutions.com. About Voice Smart Networks Founded in 1982, Voice Smart Networks is Southern California’s leading data and voice company. The company’s mission is to increase its customers’ profitability, improve their productivity and give them a competitive advantage by implementing the right technology. Voice Smart Networks is the only provider that protects its customers from the two risks of technology - obsolescence and cost. As its customers’ trusted technology advisor, Voice Smart Networks has earned the position as the market leader and its customers’ business through quality products and services. As a premier member of Technology Assurance Group, Voice Smart Networks is able to fulfill all of its customers’ technology needs. This means that the organization is the ultimate resource for business phone systems (VoIP and Session Initiation Protocol (SIP) provisioning), Managed IT Services, Network Security, Video Conferencing and Disaster Recovery. Voice Smart Networks delivers future technology today! For more information, call 800-500-2696 or visit us at www.voicesmartnetworks.com.
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