March 16th, 2017 by admin
When you're working late, on the weekend, or rushing to meet a deadline at the office, the last thing you need is computer troubles. Ideally, most potential issues would be avoided with proactive maintenance, but sometimes trouble can't be avoided. That's where you need quick and effective support. Voice Smart Networks can provide your business with comprehensive remote monitoring and support for your IT needs. You can reach our fully trained support staff through the help desk, 365 days a year, 24/7. You can rely on our staff anytime to help you resolve issues, instead of having to wait for the IT person to show up the next day.
Not only do we provide continuous remote support, we also ensure that your IT network is being monitored around the clock. This service actively checks, updates, and reports on your IT applications, routers, switches, and storage devices, scanning for vulnerabilities and items that need patching. Through proactive maintenance and monitoring, we reduce the risks of cyber threats while improving your security. If you handle sensitive customer information and fall under HIPAA, GLBA, or other privacy regulations, we can provide the reporting you need for audits and regular service reviews. Voice Smart Networks is here to assist with any IT requirements your business has. Learn more about our remote management services or contact us for further information.