Call center software is what other vendors offer. With the unified
IP business communications offering from Interactive Intelligence, your business
gets complete solutions. A complete contact center platform for multichannel interactions,
offered with a choice of deployment models - as a cloud-based service, on-premise,
or a managed service where we do it all. IP telephony that extends scalable, application-rich
IP PBX andmessaging functionality throughout the enterprise. Business process automation
to automate multi-step people-centric processes, and document management solutions
to handle even the most extensive information volumes. Our industry solutions are
complete and tailored with expertise in accounts receivable management,financial
institutions, government agencies, the insurance industry, and outsourcers.
Zultys recently announced that Release 16 for MX-SE, MX-E, and MXvirtual platforms is available to download for all Zultys customers with active subscriptions. Zultys also introduces version 7.0 of ZAC (Zultys Advanced Communicator), a single application for all the collaboration features necessary...