Remote Management

The right remote control solution is a critical part of your IT problem solving toolkit. With a click of a mouse, our help desk technicians can remotely diagnose and solve your problems. This means you receive fast, secure, and accurate assistance with your first call; no more expensive onsite visits or downtime. Some of our features are:

Complete remote control of user mouse and keyboard
Bi-directional file transfers
Secure, authenticated communication
Firewall friendly
Multi-Windows platform support

Whenever you provide remote access to critical applications and sensitive data, it's not enough to assume they're secure - you need to know for sure. Financial data, customer data, personal data, patient files … the list is endless, and if your remote control solution isn't safe enough, they can be intercepted, distorted, and even erased. Worst case, you'll never know it happened. Our remote services offer unparalleled security features such as:

Secure the remote computer against unauthorized access across the wire.
End-to-end protection by using the Advanced Encryption Standard (AES) with key lengths up to 256 bits.