Voice Smart Networks Helps Accelerate the Rebirth of the Automotive Industry
February 20th, 2014 by admin
Recent momentum in the financial markets has brought a few industries back to pre-recession levels. With this recovery, many automotive dealers are seeing the opportunity to secure a foothold in the marketplace. We have developed a unique program that is changing the way in which automotive dealers operate, increase employee productivity and bolster customer service. At Voice Smart Networks, we have identified several technologies that benefit automotive dealers. For example, Automatic Call Distribution phone systems distribute incoming calls to a specific group of terminals that agents, salespeople, customer service, parts departments or administrative staff use. This is beneficial in offices that handle large volumes of callers with specific needs. ACD systems significantly reduce the amount of time a customer has to wait. More information ยปPosted in: News