September 1st, 2023 by admin
In today's fast-paced business landscape, where customer expectations are higher than ever, maintaining an exceptional level of customer service is paramount for success. A contact center plays a pivotal role in achieving this goal by serving as...
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Tags: best practices, customer satisfaction, help desk
Posted in: Services
May 18th, 2023 by admin
Technology Assurance Group and Intermedia Recognize I-NETT for Superior Performance
LOS ANGELES/VENTURA/ORANGE COUNTY/SAN DIEGO – i-NETT, a leading managed technology services provider, announced today that the company received...
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Tags: Annual Convention, awards, business, customer satisfaction, TAG
Posted in: Press Release
April 12th, 2023 by admin
20 Year Industry Veteran Joins i-NETT as Senior Account Manager
LOS
ANGELES/VENTURA/ORANGE
COUNTY/SAN DIEGO – i-NETT a leading managed
technology services provider
(MTSP), announced today that
Poncho Alvarez is joining the team...
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Tags: business, customer satisfaction, managed IT, service provider, Support, telecommunications
Posted in: Press Release
September 6th, 2017 by admin
We recently made the decision to further extend our Agent Program, dedicated more resources to customer satisfaction. This is part of our efforts to better serve our customers with deeper education on their IT products and solutions. The more...
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Tags: customer satisfaction, education, Technology, training
Posted in: Solutions